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Use Case: WPromotion

WPromotion is an independent real estate developer based in Vernon, Eure. The company designs, develops, and markets residential, commercial, and commercial projects, drawing on its in-depth knowledge of the local area. With an agile and responsive structure, WPromotion manages the entire value chain—from land acquisition to delivery—by prioritizing projects on a human scale, adapted to real market needs. Its local positioning and direct connection with future buyers allow it to capture a base of qualified leads for each transaction, but like many other companies, some of these contacts are not followed up or converted.

Problems encountered

Like many developers, WPromotion generates a significant volume of qualified leads with each program launch, via its website, digital campaigns, or partners. But with a limited sales team, a large proportion of these contacts—sometimes several dozen per program—were not followed up, or were followed up too late.

The result

A significant loss of revenue, missed opportunities, and real frustration at seeing hot prospects fall off the radar due to lack of follow-up.

Solution provided by Marketing Lab

To address this lack of follow-up, Marketing lab implemented a 100% automated and personalized scenario, designed specifically for WPromotion. This scenario relies on SMS, which is much more effective than email at capturing attention and generating quick responses.

Why SMS and Human Communication?

98% open rate (vs. 20% for email), 45% response rate (vs. 6% for email)️, Average response time: 90 seconds (vs. 90 minutes for email)

In just a few weeks, our client was able to:

  • Re-engage abandoned leads
  • Generate qualified appointments
  • Transforming an inactive base into a concrete lever for turnover

All this without having to recruit new salespeople, without having to prospect for new leads, and without additional investment in acquisition.