Our mission: to reassure your prospects, inspire trust, and stimulate demand through tailor made solutions. We place proximity and efficiency at the heart of our approach, while integrating the best technologies, such as artificial intelligence, to optimize every interaction. Discover our services and see how we can transform your customer relationships into a real growth driver.
In an increasingly competitive real estate market, Marketing Lab embodies a hybrid platform that combines:
Experts in our call center are available by phone to welcome, qualify, and support each prospect with empathy and precision.
Conversational technologies (AI & Chatbot) to automate initial exchanges and streamline each stage of the customer journey.
Operational multi-channel marketing to effectively activate, re-engage, and convert your contacts.
Maximize the value of each contact to generate more sales, faster, while strengthening customer satisfaction and loyalty.
In a market where every lead counts, we are committed to:
Optimizing every euro invested, thanks to tracking that increases your conversion rates.
Reduce your time to market, avoiding any loss of leads.
Enhance the customer experience, from the first interaction to the handover of the keys.
Build customer loyalty and generate referrals, transforming a transaction into a lasting relationship
Human, reassuring, and efficient management
Integrated contact center: inbound calls, follow-ups, personalized follow-up.
Interactive voice server & chatbot for filtering and prequalifying, before being taken over by an advisor.
High-quality exchanges and personalized follow-up to maximize conversion.
An all-in-one management platform
Real-time view of all incoming flows.
Intuitive CRM connected to your existing tools.
Statistics and reporting accessible 24/7
Marketing resolutely results-oriented
SMS, RCS, email, paper mailing, and push notifications campaigns: powerful tools to engage your contacts at the right time.
Concrete actions, measurable results and all that since 1995
Our solutions allow you to:
Reawaken your dormant contact databases to generate new opportunities.
Boost your sales launches with qualified traffic and concrete meetings.
Optimize your events (open houses, tours) to accelerate decision-making.
Highlight your latest opportunities with targeted offers.
Maintain customer relationships through regular, personalized content.
Strengthen your local reputation through careful multi-channel management.
Our clients have trusted us for many years, and we're proud of it. Their loyalty is a testament to the quality of our support, our closeness, and our ability to meet their needs over the long term. Discover their testimonials and see how Marketing Lab supports them on a daily basis.
“We’ve replaced our forms with chat: 80% of our appointments now go through there.”
“Thanks to Marketing Lab, our SMS campaigns have generated 4x more qualified visits.”