{"id":947,"date":"2019-02-14T07:52:10","date_gmt":"2019-02-14T07:52:10","guid":{"rendered":"http:\/\/pluginspoint.com\/arrowtic\/?page_id=947"},"modified":"2025-09-04T09:35:28","modified_gmt":"2025-09-04T09:35:28","slug":"about-us","status":"publish","type":"page","link":"https:\/\/marketing-lab.com\/index.php\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section css=\u00a0\u00bb.vc_custom_1554791435966{padding-top: 93px !important;padding-bottom: 70px !important;}\u00a0\u00bb][vc_row css=\u00a0\u00bb.vc_custom_1550139805423{padding-bottom: 45px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8&Prime;]\n<!-- Section head\n============================================= -->\n<div class=\"section-title  text-center center-title \">\n    <h2 class=\"wow  title-style69f89a3b4a22d\" data-wow-delay=\"\">At Marketing Lab, we are the experts in the customer journey dedicated to real estate<\/h2>\n\n    <p class=\"wow  desc-style69f89a3b4a22d\" data-wow-delay=\"\">Our mission: to reassure your prospects, inspire trust, and stimulate demand through tailor made solutions. We place proximity and efficiency at the heart of our approach, while integrating the best technologies, such as artificial intelligence, to optimize every interaction. Discover our services and see how we can transform your customer relationships into a real growth driver.<\/p>\n  <\/div> \n\n<!-- End Of Arrowtic Section Head\n============================================= -->\n\n[\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime; offset=\u00a0\u00bbvc_col-lg-4 vc_col-md-4&Prime;]\n<!-- Pretty Icon Item\n============================================= -->\n<div class=\"text-center wow \" data-wow-delay=\"\">\n  <div class=\"single-features fsv-1 red-s mb-60\">\n    <div class=\"features-icon\">\n        <i class=\"arrowtic-icon flaticon-3d\"><\/i>\n    <\/div>\n    <div class=\"features-content\">\n        <h3>Personalized support<\/h3>\n        <p class=\"mb-0\"><\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- End Of Pretty Icon Item\n============================================= -->\n\n\n[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; offset=\u00a0\u00bbvc_col-lg-4 vc_col-md-4&Prime;]\n<!-- Pretty Icon Item\n============================================= -->\n<div class=\"text-center wow \" data-wow-delay=\"\">\n  <div class=\"single-features fsv-1 darkg-bf mb-60\">\n    <div class=\"features-icon\">\n        <i class=\"arrowtic-icon flaticon-power\"><\/i>\n    <\/div>\n    <div class=\"features-content\">\n        <h3>Universe: human, digital, real estate, customer relations<\/h3>\n        <p class=\"mb-0\"><\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- End Of Pretty Icon Item\n============================================= -->\n\n\n[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; offset=\u00a0\u00bbvc_col-lg-4 vc_col-md-4&Prime;]\n<!-- Pretty Icon Item\n============================================= -->\n<div class=\"text-center wow \" data-wow-delay=\"\">\n  <div class=\"single-features fsv-1 green-s dashed-line-none mb-60\">\n    <div class=\"features-icon\">\n        <i class=\"arrowtic-icon flaticon-idea\"><\/i>\n    <\/div>\n    <div class=\"features-content\">\n        <h3>Interaction with real people<\/h3>\n        <p class=\"mb-0\"><\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- End Of Pretty Icon Item\n============================================= -->\n\n\n[\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1552996365352{padding-top: 65px !important;}\u00a0\u00bb el_class=\u00a0\u00bbabout-us-box2&Prime;][vc_column css_animation=\u00a0\u00bbfadeInLeft\u00a0\u00bb width=\u00a0\u00bb1\/2&Prime;][vc_row_inner el_class=\u00a0\u00bbslogan-wrap mb-30&Prime;][vc_column_inner][vc_single_image image=\u00a0\u00bb2652&Prime; img_size=\u00a0\u00bb50*50&Prime; css=\u00a0\u00bb.vc_custom_1755850575445{margin-bottom: 20px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1550138241375{margin-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<h3>Our Mission<\/h3>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1756713929391{margin-bottom: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\">In an increasingly competitive real estate market, Marketing Lab embodies a hybrid platform that combines:<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Experts in our call center are available by phone to welcome, qualify, and support each prospect with empathy and precision.<\/p>\n<p>&nbsp;<\/p>\n<p>Conversational technologies (AI &amp; Chatbot) to automate initial exchanges and streamline each stage of the customer journey.<\/p>\n<p>&nbsp;<\/p>\n<p>Operational multi-channel marketing to effectively activate, re-engage, and convert your contacts.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column css_animation=\u00a0\u00bbfadeInRight\u00a0\u00bb width=\u00a0\u00bb1\/2&Prime;][vc_row_inner el_class=\u00a0\u00bbourVision mb-30&Prime;][vc_column_inner][vc_single_image image=\u00a0\u00bb2654&Prime; img_size=\u00a0\u00bb50*50&Prime; css=\u00a0\u00bb.vc_custom_1755850566454{margin-bottom: 20px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1755425856497{margin-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<h3>Our commitment<\/h3>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1755891009176{margin-bottom: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\">Maximize the value of each contact to generate more sales, faster, while strengthening customer satisfaction and loyalty.<\/p>\n<p><strong>In a market where every lead counts, we are committed to:<\/strong><\/p>\n<p>Optimizing every euro invested, thanks to tracking that increases your conversion rates.<\/p>\n<p>&nbsp;<\/p>\n<p>Reduce your time to market, avoiding any loss of leads.<\/p>\n<p>&nbsp;<\/p>\n<p>Enhance the customer experience, from the first interaction to the handover of the keys.<\/p>\n<p>&nbsp;<\/p>\n<p>Build customer loyalty and generate referrals, transforming a transaction into a lasting relationship[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1552996365352{padding-top: 65px !important;}\u00a0\u00bb el_class=\u00a0\u00bbabout-us-box2&Prime;][vc_column css_animation=\u00a0\u00bbfadeInLeft\u00a0\u00bb width=\u00a0\u00bb1\/2&Prime;][vc_row_inner el_class=\u00a0\u00bbslogan-wrap mb-30&Prime;][vc_column_inner][vc_single_image image=\u00a0\u00bb2686&Prime; img_size=\u00a0\u00bb50*50&Prime; css=\u00a0\u00bb.vc_custom_1755891588861{margin-bottom: 20px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1755891266284{margin-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<h3>Our Approach<\/h3>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1755893064634{margin-bottom: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\"><strong>Human, reassuring, and efficient management<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Integrated contact center: inbound calls, follow-ups, personalized follow-up.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Interactive voice server &amp; chatbot for filtering and prequalifying, before being taken over by an advisor.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">High-quality exchanges and personalized follow-up to maximize conversion.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>An all-in-one management platform<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Real-time view of all incoming flows.<\/p>\n<p>&nbsp;<\/p>\n<p>Intuitive CRM connected to your existing tools.<\/p>\n<p>&nbsp;<\/p>\n<p>Statistics and reporting accessible 24\/7<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Marketing resolutely results-oriented<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>SMS, RCS, email, paper mailing, and push notifications campaigns: powerful tools to engage your contacts at the right time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column css_animation=\u00a0\u00bbfadeInRight\u00a0\u00bb width=\u00a0\u00bb1\/2&Prime;][vc_row_inner el_class=\u00a0\u00bbourVision mb-30&Prime;][vc_column_inner][vc_single_image image=\u00a0\u00bb2691&Prime; img_size=\u00a0\u00bb50*50&Prime; css=\u00a0\u00bb.vc_custom_1755892618212{margin-bottom: 20px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1755892601171{margin-bottom: 15px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<\/p>\n<h3>Why Choose us<\/h3>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1756303573090{margin-bottom: 0px !important;}\u00a0\u00bb el_class=\u00a0\u00bbslogan-content\u00a0\u00bb]<strong>Concrete actions, measurable results and all that since 1995<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong> Our solutions allow you to:<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Reawaken your dormant contact databases to generate new opportunities.<\/p>\n<p>&nbsp;<\/p>\n<p>Boost your sales launches with qualified traffic and concrete meetings.<\/p>\n<p>&nbsp;<\/p>\n<p>Optimize your events (open houses, tours) to accelerate decision-making.<\/p>\n<p>&nbsp;<\/p>\n<p>Highlight your latest opportunities with targeted offers.<\/p>\n<p>&nbsp;<\/p>\n<p>Maintain customer relationships through regular, personalized content.<\/p>\n<p>&nbsp;<\/p>\n<p>Strengthen your local reputation through careful multi-channel management.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section css=\u00a0\u00bb.vc_custom_1554791463033{padding-top: 3px !important;padding-bottom: 124px !important;}\u00a0\u00bb][vc_row css=\u00a0\u00bb.vc_custom_1549542209871{padding-bottom: 45px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8&Prime;][vc_empty_space]\n<!-- Section head\n============================================= -->\n<div class=\"section-title  text-center center-title second-title\">\n    <span class=\"wow fadeInUp sub-title-style69f89a3b4a2ea\" data-wow-delay=\"0.4s\">Testimonials<\/span>\n    <h2 class=\"wow fadeInUp title-style69f89a3b4a2ea\" data-wow-delay=\"\">Experiences feedback<\/h2>\n\n    <p class=\"wow fadeInUp desc-style69f89a3b4a2ea\" data-wow-delay=\"0.6s\">Our clients have trusted us for many years, and we&#039;re proud of it. Their loyalty is a testament to the quality of our support, our closeness, and our ability to meet their needs over the long term. Discover their testimonials and see how Marketing Lab supports them on a daily basis.<\/p>\n  <\/div> \n\n<!-- End Of Arrowtic Section Head\n============================================= -->\n\n[\/vc_column][\/vc_row][vc_row][vc_column]\n  <script>\n    jQuery(document).ready(function(){\n\n      \/\/ testimonial\n      jQuery('.testimonial-active').slick({\n          slidesToShow: 2,\n          autoplay: true,\n          autoplaySpeed: 15000,\n          dots: true,\n          arrows: true,\n          prevArrow: '<button type=\"button\" class=\"slick-prev\" aria-label=\"Prev\"><i class=\"fa fa-angle-left\"><\/i><\/button>',\n          nextArrow: '<button type=\"button\" class=\"slick-next\" aria-label=\"Next\"><i class=\"fa fa-angle-right\"><\/i><\/button>',\n          responsive: [\n              {\n                  breakpoint: 990,\n                  settings: {\n                      arrows: false,\n                      slidesToShow: 1\n                  }\n              },\n              {\n                  breakpoint: 768,\n                  settings: {\n                      arrows: false,\n                      slidesToShow: 1\n                  }\n              },\n              {\n                  breakpoint: 480,\n                  settings: {\n                      arrows: false,\n                      slidesToShow: 1\n                  }\n              }\n          ]\n      });\n    });\n  <\/script>  \n\n  <div class=\"row testimonial-active testimonial-version-2\">\n        <div class=\"col-lg-6\">\n              <div class=\"testimonial-wrapper version-2\">\n            <div class=\"testimonial-img-wrap\">\n                          <\/div>\n            <div class=\"client-text-wrap\">\n              <i class=\"flaticon-quote\"><\/i>\n              <h6>Benjamin L.<\/h6>\n              <p>\u201cWe&rsquo;ve replaced our forms with chat: 80% of our appointments now go through there.\u201d<\/p>\n            <\/div>\n        <\/div>\n          <\/div>\n        <div class=\"col-lg-6\">\n              <div class=\"testimonial-wrapper version-2\">\n            <div class=\"testimonial-img-wrap\">\n                          <\/div>\n            <div class=\"client-text-wrap\">\n              <i class=\"flaticon-quote\"><\/i>\n              <h6>Sophie D.<\/h6>\n              <p>\u201cThanks to Marketing Lab, our SMS campaigns have generated 4x more qualified visits.\u201d<\/p>\n            <\/div>\n        <\/div>\n          <\/div>\n      <\/div>\n\n[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section css=\u00a0\u00bb.vc_custom_1554791435966{padding-top: 93px !important;padding-bottom: 70px !important;}\u00a0\u00bb][vc_row css=\u00a0\u00bb.vc_custom_1550139805423{padding-bottom: 45px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8&Prime;][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime; 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